1. Overview of Eloise Tomkins coaching. 

   1. Eloise Tomkins is an online business designed to provide group/individual coaching to women who want to improve their relationship with themselves.

   2. Due to the coaching nature of this program, it is recommended that people with current mental health diagnoses that are being treated by a psychologist/psychiatrist do not enter the program without first consulting their treating practitioners. People receiving treatment for those diagnoses may not find this coaching program suitable or helpful, as it is not designed to be therapy or a replacement for therapy.  

   3. This coaching program was designed to utilise high quality, evidence-based coaching to women by integrating Eye Movement Desensitisation Reprocessing (EMDR).  

2. Structure of Private Coaching

   1. This coaching page requires a six (6) month minimum commitment. 

   2. In each six (6) month block, there will be:

      1. A total of twelve (12) individual coaching calls scheduled in advance. Each session will run for 90 minutes and will be conducted online via video conference. 

      2. Audio coaching is delivered between the hours of 9am to 5pm (AEST) Monday-Thursday. The expected turnaround time for replies is up to 48 hours.

3. Participation in Private Coaching

   1. Eloise Tomkins is a registered psychologist.

   2. While Eloise Tomkins is a registered psychologist, private coaching is not a psychology service. It is not a substitute for therapy, and participants must ensure that they continue to consult and engage with their treating practitioners to manage their own health. 

3.3. By consenting to participate in private coaching, you acknowledge that you are participating in a coaching program and are not receiving psychological services from Eloise Tomkins.

• To avoid any potential conflicts of interest arising, current psychology clients of Eloise Tomkins cannot be accepted as participants in private coaching. 

• Similarly, participants in any coaching programs cannot be accepted as psychology clients of Eloise Tomkins within a minimum of 6 months of completion of private coaching

• Any requests for cross-referral or registration between former psychology clients of Eloise Tomkins will be assessed on a case-by-case basis, and will only be accepted at Eloise Tomkins’ discretion, depending on the individual circumstances.

• If, in the course of participating in private coaching, issues arise which in Eloise Tomkins professional opinion are beyond the scope of the coaching relationship, a participant may be requested to see their general practitioner and obtain a referral to consult with an appropriate clinician.

• Eloise Tomkins may at any time and in their sole discretion, terminate a participant’s registration in the private coaching if Eloise Tomkins reasonably considers it appropriate to do so. 

• In the event of termination of a participant’s registration in the private coaching, a partial refund of the participant’s fees (excluding administration fees) may be provided in Eloise Tomkins’ sole discretion, depending on the reason for termination. 

4. Privacy and Disclosure of Personal Information

As part of your participation in private coaching, Eloise Tomkins needs to collect and record information from you.

We enclose a copy of our Privacy Policy, which we request you read and acknowledge your understanding of, prior to signing this document

1. Technology Requirements 

   1. This private coaching program provided online through videoconferencing. You are responsible for the costs associated with setting up the technology needed so you can access online content and participate in video conferencing workshops.

   2. To access the coaching program, you will need access to a microphone, video camera, and speakers, as well as access to a good internet connection. 

   3. During the coaching sessions, you will require access to a quiet and private space, so you can fully engage in the content. 

   4. If these conditions are not met, the coaching session may be unable to proceed and the session may be forfeited. 

   5. The privacy of any form of communication via the internet is potentially vulnerable and limited by the security of the technology used.

2. Fees

   1. The total cost of the private coaching program is $1800 ($AUD) per month inclusive of GST

   2. Inclusive of GST.

3. Cancellation & Refund Policy

   1. Eloise Tomkins will grant a refund of the coaching fees (exclusive of any external administration fee) paid by any participant, if the participant cancels their registration in the coaching program at least 7 days prior to the commencement date

   2. If a participant cancels their registration or withdraws from the coaching program within 7 days of the expected commencement date of the coaching program or after the commencement of the coaching program, any refund will only be given at the sole discretion of Eloise Tomkins 

   3. Sessions may be rescheduled by the participant if the participant provides notice at least 48 hours prior to the session time The rescheduled session needs to be rebooked for the same week. 

   4. No refund will be offered in respect of sessions where notice of a need to reschedule is not given at least 48 hours prior to the session, or where a participant does not use all of the coaching sessions within twelve (12) weeks of the conclusion of the private coaching.

   5. Cancellation after six (6) months is required with a minimum of 48 hours notice provided before the next billing cycle. The cancellation will take effect in the new billing cycle. 

1. Consent to participation in the Private Coaching

   1. I confirm that I have read and understood the information in this document about the private coaching and I acknowledge the following:

      1. Eloise Tomkins provides a coaching service. Although Eloise Tomkins is a registered psychologist, this is a coaching service, not a psychological service. I will not be receiving psychological services, treatment, advice or therapy in the course of my participating in the private coaching;

      2. I am not an existing client of Eloise Tomkins and I have not previously accessed psychological services provided by Eloise Tomkins within the last six (6) months;

      3. As a result of my participation in the private coaching, I am precluded from accessing psychological services provided by Eloise Tomkins for a minimum period of 6 months from the completion of this coaching service;

      4. I acknowledge that I am engaging in the Private Coaching at my own risk, and that I fully release Eloise Tomkins from any liability to the extent permitted by law; and

      5. I have read and understood the Privacy and agree to the EMDR Waiver and Release form.

1. If at any time during Eye Movement Desensitization and Reprocessing (EMDR) you experience any emotional and/or physical discomfort or strain, discontinue the activity, and if required, ask for support from the coach. This program will require sustained eye movement and some physical exertion and movement for 90 seconds at a time, with short breaks in between.
   
   

2. As is the case with any physical activity, the risk of injury is present and cannot be entirely eliminated. In agreeing to proceed with EMDR Coaching, you are proceeding at your own risk.
   
   

3. High performance EMDR Coaching is not a psychological service and is not a substitute for individual psychological therapy, medical examination, diagnosis or treatment. 

   1. EMDR is an effective coaching modality which helps to reduce negative beliefs about past events and releases the somatic and emotional responses that were connected to them, which allows individuals to focus on the here and now without worrying about being triggered by past events. 

   2. The success of the EMDR method will vary from client to client and depends on their life experience and history. 

   3. This program may not be safe for those with certain medical conditions, including but not limited to individuals who: 

      1. Are being treated by a psychologist/psychiatrist for a mental health condition; or

      2. Have current/historical unprocessed trauma (including but not limited to sexual abuse, PTSD, etc); or

      3. Are consistently consuming a significant volume of alcohol, or are using illicit drugs; or

      4. Have any health/medical condition that is adversely impacted by sustained eye movements. 

   4. You should consult with your relevant health practitioners prior to commencing EMDR program. 

   5. While EMDR is considered safe, some common experiences after an EMDR coaching session can include an increase in memories, heightened emotions and physical sensations, vivid dreams, fatigue, and lightheadedness. These generally subside after 48 hours. If you experience any of these side effects and find them distressing, please contact your coach via email and they will respond within 24 hours.

   6. If you feel that the side effects of EMDR have brought up memories and emotions that are distressing and you feel like you need immediate support, contact your health care practitioner immediately.
      
      

4. I acknowledge that I have read and understood this form, and agree that:

   1. I have informed Eloise Tomkins of any relevant medical/mental health conditions; 

   2. I understand that this coaching program is not a psychological service and is not intended to treat mental health conditions, nor is it intended to be a substitute for individual health care;

   3. I have sought independent advice from a relevant health care provider prior to commencing this program 

   4. My participation in this program is at my own risk, and I fully release Eloise Tomkins from all liability to the extent permitted by law.